Effective Date: 27/02/2025
1. Introduction
Narke Ltd t/a Mossim (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website mossim.co.uk and use our services.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Transaction Data: Details of purchases, payment methods, and order history.
- Technical Data: IP address, browser type, operating system, and usage data collected through cookies.
- Communication Data: Information provided when you contact us via email or forms.
3. How We Use Your Data
We use your data to:
- Process and fulfill orders.
- Communicate with you regarding orders, inquiries, or support requests.
- Improve and personalize your shopping experience.
- Comply with legal obligations.
- Send marketing communications (only if you opt-in).
4. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website performance. You can control cookie settings in your browser.
5. Sharing Your Data
We do not sell your personal data. However, we may share your data with:
- Payment Processors (e.g., Stripe, PayPal) to process payments securely.
- Shipping Providers to fulfill deliveries.
- Legal Authorities when required by law.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Object to processing or request data portability.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at support@mossim.co.uk.
8. Retention of Data
We retain your personal data as long as necessary for business and legal purposes. When no longer needed, we securely delete it.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Us
For any questions about this Privacy Policy, please contact us at:
- Email: support@mossim.co.uk
- Website: https://mossim.co.uk
Narke Ltd t/a Mossim | Registered in England & Wales | Company No. 14305552